FAQs

Simonton Window and Door Questions

Q. How can I get more information and literature about Simonton products? A. Submit a literature request online, email your request or call 1-800- SIMONTON (1-800-746-6686). Q. How can I get a price list for Simonton Windows’ products? A. Because Simonton only sells direct to large window dealers and wholesale building supply distributors, we cannot […]

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Vinyl Questions

Q. How do vinyl windows compare with windows made from other materials, such as wood and aluminum?  A. The performance and longevity of vinyl windows compare very favorably to those of other building materials, and vinyl often costs less to produce. Vinyl windows and doors are rapidly capturing a major market share as more builders and […]

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Warranty Questions

Q. What do I do if I have an issue covered by my warranty? A. If you have an issue that needs addressed and is covered by your warranty, first contact your installer. Your installer will evaluate the situation and help determine the necessary course of action. If the installer is unavailable, you must contact the […]

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Performance Data Questions

Q. What are R-values and U-values? A. R-value is the resistance a material has to heat flow. The higher the R-value, the greater the resistance. U-value is the amount of heat transferred through a material. The lower the U-value, the slower the rate of heat flow and the better the insulating quality. When shopping for […]

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Installation Questions

Q. I plan to have Simonton windows installed in my new or existing home. How can I be sure the contractor, remodeler or window installer is qualified to install Simonton windows? A. We suggest you ask your contractor, remodeler or window installer for local references, call your local area Builder’s Association, and check with the […]

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Energy Efficiency Questions

Q. How do I determine which windows and doors are energy-efficient? A. An ENERGY STAR rating is your assurance that windows and doors will deliver effective thermal performance in your climate zone. Only windows and doors that meet strict criteria set forth by the EPA are ENERGY STAR-qualified. Q. Which options do I select for […]

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Condensation Questions

Q. What causes condensation on windows? A. Condensation, or “sweating,” is a natural occurrence on all windows and is caused by excess humidity, or invisible water vapor, present in the air. When this water vapor comes in contact with a surface which is at a cooler temperature, the vapor turns to visible droplets of moisture. […]

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Care and Cleaning Questions

Q. How can I help maintain the quality and beauty of my new Simonton windows and doors? A. With only simple care and cleaning, your windows and doors can keep their beautiful appearance for years to come. Vinyl won’t pit, peel or flake over time, but like any surface exposed to outside elements, your windows […]

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